Thursday, 4 June 2015

A Positive Post.


                                        

My computer is still hanging on..... JUST.

Yesterday the barn's new Cooker and Extractor-fan arrived (the previous one was the wood-fired cooker for winter cooking and heating), this one has a gas hob, and electric oven.

But this is not so much about the cooker itself (which looks good), but about the company we bought it from and its delivery.

It was ordered on-line from a company called DARTY; a well known electricals store in France.

Yesterday afternoon their brightly coloured van arrived at the barn, complete with two smartly uniformed men.

The cooker was carried into the barn, checked all over for the slightest blemish (there was none), and its legs assembled. They then proceeded to check that everything worked OK, they replaced the gas 'jets' to accommodate bottled Propane, and made sure that all the instruction manuals etc were there. Only when they were 100% happy with absolutely everything did they ask us to sign the paperwork, and set off back to Villeneuve sur Lot.

Compared to all the other deliveries we've had recently (excluding our wood-fired cooker), this was a revelation. These guys were simply 'perfection'; what a change from some of the bloody useless Bozos we've had delivering things recently.

So, anyone out there thinking of ordering electrical appliances on-line (in France), you can rely on DARTY..... I give them 10 out of 10; a very rare score.





20 comments:

  1. Recently purchased a new washing machine from a local company, they came in same price as Currys, delivered next day by 2 strong young men, plumbed in, explanation given, took old one away, all with great cheerfulness. Nice to be able to deal with a small local company.

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    Replies
    1. Good service still exists.... luckily.

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  2. Yes, after investigating the model I wanted to buy I visited our large Currys store, they had one on display but couldn't get me one for 3 weeks, and told me they were the only suppliers of this model in the area. Also wanted £20 to deliver and take away the old one, A relatively new showroom run by 2 local lads had one on display and after asking they matched Currys price, delivered free the next morning. Must say I was impressed with the service, sadly it seems to be the exception rather than the norm in our go-faster profit-orientated world.

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  3. I had a similar experience with a stove and refrigirator that i bought here recently, positiv experience is always suprising.

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  4. The house will be rocking with boiling nettles and acorn roasts.

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    Replies
    1. All rattling around in that huge oven.

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  5. A rare thing indeed - we tend to go for smaller companies who give a much better service because they need the business.

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  6. Isn't it good when you get that sort of service. It does need celebrating. Like the word Bozos by the way - shall incorporate it in my vocab in future.

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  7. You should get DARTY to deliver your wheelbarrows.

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  8. If that was me, I'd be tempted to live in it myself Cro !!!!! XXXX

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    Replies
    1. So are we Jacqueline...maybe if they go off travelling for winter, we might just move up there.

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  9. That cooker is a beauty! and the service impeccable! What a joy for you -- especially after the troublesome deliveries you have had in the recent past. Now, let hope the anticipated computer also comes up trumps and with a qwerty keyboard!

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    Replies
    1. I do hope it comes with QWERTY. The picture on their site shows QWERTY, so otherwise it would be 'misrepresentation'. My fingers are crossed.

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  10. Replies
    1. They could roast 2 Turkeys in the oven; unfortunately they don't eat Turkeys.

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  11. Over 30 C in the shade here; thank goodness for the pool.

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  12. Well, there's the answer - next Christmas you and Lady M. can just pop down and borrow the oven for your turkey and trimmings !
    32ºC here, and the pool is just creeping up to 30º, so time to take a dip, too!

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    Replies
    1. Ours is at about 25 C, but still very welcoming. It'll creep up a bit over the next few hot days, usually to about 28 C.

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